We only accept Return of Defective Product and Returns Due to Our Error
- You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty. Your return shipping charges will be waived. We will return the shipping fee to you according to your receipt.
- Item must be returned in the original selling condition. ( undamaged, unsoiled, unwashed, unaltered, and unworn )
- When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.
- Please allow 10-20% discrepancy in the product color due to lighting and monitor resolution (actual may appear darker/brighter). In such cases, the variance may not be considered as a defect.
- There might be 1cm-2cm differences in the measurements given due to the different stretchable quality of the material and the way measurement is taken.
- Please inbox Facebook Page: Memoires for further details.